Shipping policy

Please note: processing times do not include weekends or observed holidays, and they do not include shipping times. Business days are Monday thru Friday 9am MST to 4pm MST excluding observed holidays. Please make sure you've read the current processing times and please make sure to verify your shipping address before checking out. 

***IMPORTANT INFO- PLEASE READ BEFORE PLACING ORDERS!!***

**PLEASE NOTE: USPS IS CURRENTLY EXPERIENCING LARGE DELAYS**

**OUR CURRENT PROCESSING TIME IS LISTED IN THE SHOP ANNOUNCEMENT AND EACH CUTTER LISTING PRIOR TO PURCHASE** (Subject to change based on order volume) (NOT INCLUDING SHIPPING TIME FRAME DETERMINED BY USPS'S HOLIDAY ROUTES AND SCHEDULE)

**PROCESSING TIME REFERS TO THE AMOUNT OF TIME IT TAKES TO PHYSICALLY PRINT YOUR ORDER AND DOES NOT INCLUDE SHIPPING TIME.**

*PROCESSING TIME* IS IN BUSINESS DAYS MONDAY-FRIDAY (EXCEPT FOR OBSERVED HOLIDAYS) AND IS SUBJECT TO CHANGE AT THE SHOP'S DISCRETION BASED ON ORDER VOLUME. WE DO NOT PACKAGE OR REPLY TO MESSAGES ON THE WEEKENDS. PLEASE CHECK PROCESSING TIMES IN LISTINGS BEFORE ORDERING AS CANCELLATIONS WILL NOT BE ACCEPTED. WE DO NOT ACCEPT CANCELLATIONS, NOR DO WE CANCEL DUE TO PROCESSING TIMES. ALL PROCESSING TIMES ARE CLEARLY LISTED ON EACH CUTTER LISTING AND ON THE CHECK OUT PAGE PRIOR TO PURCHASE.

PLEASE PLACE 1 ORDER FOR ALL OF YOUR CUTTERS. MULTIPLE ORDERS PLACED FOR 1 CUSTOMER WILL PROCESS AND SHIP SEPARATELY IN ORDER TO MAINTAIN A TIMELY PROCESSING SCHEDULE. WE CAN NO LONGER COMBINE ORDERS AND REFUND SHIPPING COSTS. PLEASE DOUBLE CHECK YOUR CARTS PRIOR TO CHECKING OUT.

PLEASE CHECK YOUR RECEIPT FOR YOUR SHIP BY DATE. ALL ESTIMATED SHIP BY DATES ARE SUBJECT TO CHANGE DEPENDING ON SHOP ORDER VOLUME.

SHIPPING INFO:

All orders are shipped First Class Domestic USPS unless other method is chosen during checkout.

PLEASE NOTE- USPS FIRST CLASS Shipping is NOT an insured method of shipment. Pour Some Sugar Cutters is NOT RESPONSIBLE for USPS delays or lost packages. If you would like your shipping to be insured, please choose PRIORITY SHIPPING at checkout.